Requirement study before configuration
We start by watching how a document moves through your business — who raises the order, who approves a rate, who books the goods in, who releases the material, who follows up the payment. That walk-through determines voucher types, approval controls and user rights far better than a feature checklist does.
For manufacturers in Bhosari and Chakan this usually surfaces job-work movement that was being tracked on paper. For distributors it usually surfaces scheme and discount handling that Excel was quietly absorbing. Both are configurable in Busy, but only if someone asks.
Custom reports and print formats
Standard Busy reports cover statutory needs well. What management usually wants is different: salesman-wise gross margin, party-wise ageing with credit-limit breach flags, item movement against last-90-day average, branch-wise contribution. We build these as saved report configurations and, where required, custom formats so a manager can pull them without help.
On the print side we build GST-compliant invoice designs with your branding, bilingual terms where needed, transport and e-way bill details in the right places, and packing slips or delivery challans that match what your transporter's clerk expects.
User rights, audit trail and internal control
The most common control failure we find in Pune SMEs is a single shared login used by everyone. That makes the audit trail useless and back-dated edits invisible. We define roles — billing, stores, accounts, management — restrict back-dated entry and rate changes, and switch on the audit trail so that a change to an old voucher is visible with the user and timestamp.
Go-live and the first filing cycle
Go-live is not the day the software is installed; it is the day your GSTR-1 comes out of Busy and matches. We stay engaged through that first cycle: checking the HSN summary, reconciling 2A/2B, verifying e-invoice IRNs and e-way bill numbers against the sales register, and correcting master-level errors at the source rather than by manual adjustment.
When to escalate to Busy Infotech
Occasionally a problem is genuinely a product defect or a portal-side change — an IRP schema update, a GST utility validation, a printing driver conflict after a Windows update. As an authorised partner we log these upstream with reproduction steps and a data sample, and track the patch. You do not have to explain your problem twice to a call centre.
